Our DicePalace Responsible Gaming

Our Commitment to Safer Play

We at DicePalace want every spin, every hand and every bet you place to be a choice made freely and with a clear head. That's why our platform is designed around transparency: clear terms, visible limits, and honest information about odds, wagering requirements and withdrawal rules. We never hide the details that matter to you.

Here at Dice Palace, we also monitor account activity to help identify patterns that may indicate a player is struggling. If our team notices signs of concern, we may reach out proactively to offer support, information, or a temporary pause on your account.

Age Verification

Gambling is strictly for adults. We at DicePalace only accept players who are 18 years of age or older (or the legal gambling age in their jurisdiction, whichever is higher). During verification, we ask you to confirm your identity and date of birth, and we reserve the right to request documentation at any time to confirm eligibility.

Tools We Offer to Stay in Control

Our Dice Palace platform gives you several practical tools to manage your play. You can access these options directly from your account settings, and our support team is always on hand if you need guidance on how to use them.

• Deposit Limits – Set daily, weekly or monthly caps on how much you can add to your account.
• Loss Limits – Define a maximum amount you're willing to lose over a chosen period.
• Wager Limits – Control how much you stake across sessions.
• Session Reminders – Receive alerts showing how long you've been playing.
• Time-Out – Take a short break from your account, from 24 hours up to several weeks.
• Self-Exclusion – Close your account for an extended period or permanently if you feel it's needed.
• Reality Checks – Pop-up notifications that remind you of your time and spend during a session.

We at Dice Palace process these requests promptly, and once a limit or exclusion is set, it cannot be reversed or loosened until the chosen period has expired — this is designed to genuinely protect you, not to be a formality.

Self-Exclusion Process

If you decide self-exclusion is right for you, our team will make the process simple and confidential. Here's how it works at DicePalace Online Casino:

1. Contact our support team via live chat or email and request self-exclusion.
2. Choose your preferred duration (temporary break or permanent closure).
3. Our team confirms your request and deactivates account access immediately.
4. You will no longer receive marketing emails, bonus offers or promotional contact from us.
5. Reactivation, if applicable, requires a cooling-off period and confirmation that you wish to return.

Recognising the Signs

We encourage every player to check in with themselves regularly. Gambling may be becoming a problem if you notice any of the following:

• Spending more money or time than you originally planned.
• Chasing losses with bigger bets.
• Borrowing money or using funds meant for essentials to gamble.
• Feeling anxious, irritable or guilty about your play.
• Neglecting work, relationships or responsibilities because of gambling.
• Lying to friends or family about how much you play.

If any of this sounds familiar, we at DicePalace urge you to use our tools immediately and reach out to one of the independent organisations listed below.

Independent Support Organisations

We work alongside — and recommend — independent, specialist organisations that offer free, confidential advice to anyone affected by problem gambling.

These organisations are independent from Dice Palace and can provide guidance that goes beyond what any operator can offer on its own.

A Few Tips for Healthier Play

Our DicePalace team put together a few simple habits that help keep gaming an enjoyable form of entertainment rather than a source of stress:

• Only gamble with money you can afford to lose.
• Set a budget and a time limit before you start playing.
• Never chase losses — treat them as the cost of entertainment.
• Take regular breaks, especially during longer sessions.
• Avoid gambling when upset, stressed or under the influence of alcohol.
• Balance gaming with other hobbies and social activities.

As part of staying in control, it also helps to understand how promotions work before you claim them. You can review our DicePalace bonus terms to make informed decisions about any offers you accept.

Protecting Minors

We at Dice Palace are committed to preventing underage access to our platform. We recommend that account holders use parental control software on any shared devices, and we're happy to provide guidance on filtering tools upon request. If you suspect that a minor has accessed an account on DicePalace Online Casino, please contact us immediately so we can investigate and take appropriate action.