DicePalace Cookie Policy

At DicePalace, we use cookies and similar technologies to make our website work properly, to remember your preferences, and to understand how you interact with our games and services. This Cookie Policy explains what cookies are, how we at DicePalace use them, and what choices you have regarding our use of them when you visit dicepalace.com.

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Our DicePalace platform uses cookies to recognise your device, store certain information about your preferences or past actions, and help us deliver a smoother gaming experience. Cookies cannot access, read, or modify any other data stored on your device, and they do not contain viruses or malicious code.

Why We Use Cookies

We use cookies for several important reasons. Our DicePalace team relies on cookies to keep you securely logged into your account, to remember your language and currency preferences, and to ensure that the games you play load correctly. Without cookies, many of the features that make Dice Palace convenient and personalised simply would not function.

Types of Cookies We Use

We at DicePalace categorise the cookies used on our site into several groups, each serving a distinct purpose. Below we explain the main categories and how they affect your experience with us.

Essential Cookies

These cookies are strictly necessary for our website to operate. They allow you to log in, navigate between pages, access secure areas of your account, and use the cashier to make deposits and withdrawals. Without these cookies, our DicePalace casino services, including account verification and session management, would not work correctly. Essential cookies cannot be disabled through our cookie settings because they are fundamental to the operation of dicepalace.com.

Performance and Analytics Cookies

We use these cookies to collect information about how visitors use our site, such as which pages are visited most often, how long players spend on particular game categories, and whether any error messages appear. Our Dice Palace analytics partners help us understand traffic patterns so that we can improve site speed, fix technical issues, and enhance the overall layout of our platform.

Functionality Cookies

Functionality cookies allow us to remember choices you make, such as your preferred language from our 18 available localisations, your display currency, or whether you have dismissed a particular notification. Here at DicePalace, we use these cookies so that you do not have to re-enter your preferences every time you visit our site.

Advertising and Targeting Cookies

We at DicePalace work with marketing partners and affiliates to display relevant promotions both on our site and on third-party websites. These cookies track your browsing activity across sites and help us measure the effectiveness of our advertising campaigns, including offers related to our welcome package and ongoing reload bonuses. They may also be used to limit how many times you see a particular advertisement and to prevent duplicate bonus claims from the same IP address, in line with our one-account-per-person policy.

Third-Party Cookies

Some cookies on our pages are placed by third parties, including payment providers, game studios, and customer support tools. For example, when you use live chat to contact our support team, a cookie may be set to maintain your chat session. Our game providers, such as those offering slots, live casino tables, and jackpot titles, may also set their own cookies when their content is embedded in our site. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie or privacy policy for further details.

How Long Do Cookies Last?

Cookies used across our platform fall into two broad categories based on duration. Session cookies are temporary and are deleted automatically once you close your browser; we use them primarily to keep you logged in securely while you play. Persistent cookies remain on your device for a set period, ranging from a few days to several months or longer, and we use them to remember your preferences between visits or to support ongoing marketing measurement.

Managing Your Cookie Preferences

You have control over whether and how cookies are placed on your device. Most web browsers allow you to manage cookie settings through their preferences menu. You can typically choose to:

• Block all cookies from being set
• Delete existing cookies stored on your device
• Receive a notification whenever a new cookie is about to be set
• Allow cookies only from websites you trust
• Set your browser to open in private or incognito mode by default

Please note that if you choose to block or delete essential cookies, certain parts of our DicePalace site may not function correctly. You may be unable to log in, complete a deposit, or access your account history. We recommend keeping essential cookies enabled so that you can fully enjoy everything Dice Palace has to offer.

Browser-Specific Instructions

Because cookie settings differ between browsers, we suggest consulting the help section of whichever browser you use, whether that is Chrome, Firefox, Safari, or Edge, for step-by-step instructions on how to manage, block, or delete cookies. Mobile browsers and our installable home-screen shortcut may also store cookies or similar local data, and the same general management principles apply.

Cookies and Our Mobile Experience

Our DicePalace platform is accessible via desktop web and mobile web, and we also offer an installable home-screen shortcut for quicker access. When you use dicepalace.com on a mobile device, cookies and similar storage technologies continue to perform the same essential, functional, and analytical roles described above, helping us keep your session secure and your preferences remembered.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any updates will be posted on this page, and we encourage you to review it periodically. Your continued use of our DicePalace services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you would like further information about our data practices, please contact our support team at [email protected], available 24/7 via live chat and e-mail. For matters specifically relating to data protection, you may also reach our data protection officer at [email protected]. We at DicePalace are always happy to help clarify how our cookie practices affect your experience on our site.